Returns & Exchanges

At Kenshi, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that your fashion needs are met with precision and ease.

1

Initiate Return

Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Label

Download and print the pre-paid shipping label provided by our system and securely pack your items in their original packaging.

3

Ship Items

Drop off your package at any authorized carrier location, ensuring the barcode is visible for a smooth scan and tracking process.

4

Receive Refund

Once our quality control team inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing